Privacy Policy

Your Privacy

As at 25th May 2018 the General Data Protection Regulation, known as GDPR, comes into effect. GDPR imposes additional obligations on organisations and gives you extra rights around how your data is used.Under the General Data Protection Regulation (GDPR), all businesses that hold your personal data are required to provide you with certain information in relation to the lawful grounds for our ongoing processing of your personal data.Therefore, we have updated our privacy and cookie policies to explain how we collect and process your personal data; how we use that data; how we keep your data secure; and your rights in relation to such data.

Here at EquiNatural Limited we take your privacy seriously; just as we expect our own personal privacy to be respected, we are therefore absolutely committed to protecting your privacy. We will only use your personal information that you give us to administer your account and to provide the products and services you have requested from us. We will never collect sensitive information about you, and what information you provide to us will be used lawfully, only to enable us to process your order, and to communicate with you regarding any order you might have placed.

• Mailing lists/Direct marketing We don't ever send any. We don't like receiving junk mail ourselves so we don't do it to others, ever.

• Third parties We do not store credit card details nor do we share customer financial details with any third parties. We will never ever sell or provide your personal data to third parties for marketing purposes. We wouldn't even know how to.

• Cookies Our website may use cookies to facilitate our ordering process, and for generating goods you add to the shopping cart, when you access our website. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, please be aware that some features may not function properly without cookies.

For information about your rights under UK data protection laws, see the website of the UK Data Protection Commissioner. Please email us at mail@equinatural.co.uk if you have a query about our privacy policy.